Legal Information
Return Policy
Last updated: 14.05.2026
Right of Withdrawal — 14 days
Under OUG 34/2014, you have the right to withdraw from any distance contract within 14 calendar days, without giving any reason.
How to Return a Product
- Contact us at [email protected] within 14 days of receiving the product
- Pack the product in its original, unused packaging
- Send the product to our address
- Refund will be processed within 14 days of receiving the return
Exceptions
Personalised products, opened oils and hygiene products cannot be returned.